Privacy Policy for Micky’s VIP Loyalty Program
Effective Date: December 15, 2024
Micky’s West Hollywood (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information in connection with our website, the Micky’s VIP Loyalty Program, and related marketing efforts.
1. Information We Collect
1.1. Personal Information Provided by You
We collect information that you voluntarily provide when you:
- Sign up for the Micky’s VIP Loyalty Program (VIP Black Card signups);
- Register for events, purchase tickets, or make reservations;
- Subscribe to our marketing communications via HubSpot, Constant Contact, or SMS services;
- Interact with our website, including account signups and form submissions.
This may include:
- Name
- Email address
- Phone number (including for SMS communications)
- Payment details (when purchasing tickets or services)
- Demographic information, preferences, and interests
1.2. Information Collected Automatically
When you interact with our website or use our services, we may collect certain information automatically through cookies and similar technologies, including:
- IP address
- Browser type and operating system
- Pages visited and interactions on our website
- Referring URLs and links clicked
1.3. Data from Our Systems
We collect and store information from:
- Our POS (Point of Sale) system for transactions and purchases;
- Ticketing platforms for event registrations;
- Website database for browsing traffic activity;
- Loyalty and analytics tools to enhance customer engagement.
2. How We Use Your Information
We use the collected information to:
- Manage the Micky’s VIP Loyalty Program;
- Process ticket purchases and event registrations;
- Provide personalized marketing and promotional offers via email, SMS, or other media;
- Improve website functionality and user experience;
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Trusted third-party vendors such as HubSpot, Constant Contact, and SMS service providers for marketing communications;
- Payment processors and ticketing platforms for transaction processing;
- Analytics providers to help improve our services and offerings.
We require all third-party partners to adhere to strict data protection and confidentiality agreements.
4. Your Rights and Choices
4.1. Managing Your Preferences
- You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in emails or replying “STOP” to SMS messages.
- Registered VIP members can update their preferences in their account settings.
4.2. Cookie Management
You can manage cookies through your browser settings. However, disabling cookies may limit the functionality of certain website features.
4.3. Access, Correction, and Deletion
You have the right to:
- Access and review your personal data;
- Request corrections to inaccurate or incomplete data;
- Request deletion of your data, subject to legal and regulatory requirements.
To exercise these rights, please contact us at [Insert Contact Information].
5. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, use, disclosure, or loss. These measures include:
- Secure servers and encryption for transactions;
- Regular security audits;
- Limited access to personal data by authorized personnel only.
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
7. Cross-Border Data Transfers
If you access our website or services from outside the United States, please note that your information may be transferred, stored, and processed in the United States, where data protection laws may differ from those in your country.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Micky’s West Hollywood
8857 Santa Monica Blvd.
West Hollywood, CA 90069
info@mickys.com
(310) 657-1776
By using our website, signing up for the Micky’s VIP Loyalty Program, or interacting with us, you agree to this Privacy Policy.
